Thursday, December 12, 2019

Ways That WSQ Framework Addresses Challenges

Question: Discuss about the Ways That WSQ Framework Addresses Challenges. Answer: Ways That WSQ Framework Addresses Challenges of VUCA Environment Workforce Skills Qualification (WSQ) Framework is a Singapore system that trains adults working in various industries. WSQ is involved in crediting and setting standards for employees skills in different industries ("WSQ frameworks: HR, leadership and people management", 2017). Organizations are continuously faced with challenges that are brought by VUCA environment. This paper discusses WSQ Framework and how its addresses the challenges brought by VUCA environment. WSQ Framework is a skill developing, recognizing and certification system of employees. The framework work is developed by the Workforce Development Agency in partnership with the industry stakeholders. The WSQ aims to provide continuous education and training to employees to maintain and improve competences to offer industry expectations of their jobs (Kuruvilla Chua, 2009). The WSQ Framework is comprised of competency map, qualifications framework, competency standards and lastly a curriculum, training and assessment guides. These components ensure that the WSQ framework is appropriate and meets its objectives. VUCA environment represent factors in the business that hinder certainty and predictability in organizations. VUCA stands for volatility, uncertainty, complexity and ambiguity (Berinato, 2014). Volatility refers to highly changing situations in business. Uncertainty refers to inability to predict outcome. Complexity refers to interdependences. This involves connections in the society and the economy especially as a result of globalization. Lastly, ambiguity represents the many choices that exist and emanate in business environment. These choices result to different outcomes that have impact on business. WSQ Framework offers continuous training in VUCA environment. WSQ ensures that there is progressive upgrade of employees knowledge increasing efficiencies and effectiveness in organizations (Klimplova, 2012). First, WSQ framework enables employees and employers understand the new trends in the industry and adopt change. Organizations are able to timely adopt new developments in the industry that reduces decrease in performance as a result of delayed or late adoption of change. WSQ also enable organizations predict so that they can manage volatility in businesses. Second, WSQ Framework equips employees with skill to deal with uncertainty. Employees are trained to handle uncertain outcomes that can occur in the organization. The workforce is also trained on current and more reliable methods of predicting outcomes and therefore reducing uncertainty of outcome. Third, complexities in the business environment increase with increasing globalization and other developments in the society. Co mplexities lead to interdependences that require clarity and understanding from the workforce to avoid creating a negative impact to the organization. These complexities include cultural values and new regulations. Understanding societys and other individuals culture make employees appreciate one another culture. This enhances good working relationships that improve organizational performances. The WSQ educate employees of the new regulations enabling them to adopt new changes in the society. For instance human rights, diversity and equalities have been taking a new development that has led to changes in perceptions and attitudes in business. This is a result of converging human behavior due to globalization. WSQ Framework educates employees complexities enabling them to manage them constructively. Lastly, WSQ framework analysis the business environment to offer employees and employers information enabling making of informed decisions. Information provided in WSQ Framework enables u nderstanding of different situations affecting the business. This reduces the ambiguity in choices that organizations can make. Also, the WSQ framework offers recommendations for decisions to be made in the organization for specific period that reduce ambiguity in the industry. For instance, WSQ advice on investments on technologies and skills those are timely to businesses in the industry. In general, WSQ Framework is a forefront system to addressing VUCA environment. WSQ Framework provides continuous, regular and timely training to handle challenges as brought by VUCA environment. It offers new skill, information and creates knowledge to solve issues related to VUCA environment. Addressing new skills and development in the industry enables organizations deal with VUCA environment when making decision. In summary, WSQ Framework improves skills and disseminates new information in the industry that addresses challenges brought by VUCA environment. References Berinato, S. (2014). A Framework for Understanding VUCA. Harvard Business Review. Retrieved 10 March 2017, from https://hbr.org/2014/09/a-framework-for-understanding-vuca Klimplova, L. (2012). Employers View on Problems Related to Workforce Skills and Qualification. Journal Of Competitiveness, 4(4), 50-66. https://dx.doi.org/10.7441/joc.2012.04.04 Kuruvilla, S. Chua, R. (2009). How Do Nations Increase Workforce Skills? Factors Influencing the Success of the Singapore Skills Development System. Global Business Review, 1(1), 11-47. https://dx.doi.org/10.1177/097215090000100102 WSQ frameworks: HR, leadership and people management. (2017). Ministry of Manpower Singapore. Retrieved 10 March 2017, from https://www.mom.gov.sg/employment-practices/skills-training-and-development/national-hr-capability/hr-leadership-and-people-management

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